Temporary Customer Service Advisor

We are seeking a Temporary Customer Service Advisor who will provide high-quality customer service, ensuring all enquiries are dealt with promptly and efficiently. This position is based in Stockport and is crucial within our client's not-for-profit organisation's customer service department.Client DetailsThis organisation is a mid-sized charity committed to providing unparalleled service to its customers. As an integral player in the...

Pawhut 1.21M Cat Tree Tower With Sisal Scratching Posts Bed Tunnel Perch Teaser Toy - Brown D30-288V01bn

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Product Specifications

General
gs	Page Personnel
Posted	6 days ago
description	We are seeking a Temporary Customer Service Advisor who will provide high-quality customer service, ensuring all enquiries are dealt with promptly and efficiently. This position is based in Stockport and is crucial within our client's not-for-profit organisation's customer service department. Client Details This organisation is a mid-sized charity committed to providing unparalleled service to its customers. As an integral player in the not-for-profit sector, the company prioritises both the welfare of its customers and the development of its employees. Description As a Temporary Customer Service Advisor you will be: Manage incoming calls and customer service enquiries. Identify and assess customer's needs to achieve satisfaction. Provide accurate information using the right methods/tools. Attending to a person in their own home, who has had a fall, and using specialist lifting equipment to help them up. Working with Police, Ambulance Crews and Social Services as well as internal departments and your colleagues.Profile A successful Temporary Customer Service Advisor should have: Proven customer support experience or experience as a client service representative. Strong phone handling skills and active listening abilities. Familiarity with CRM systems and practices. Excellent communication and presentation skills. The ability to multi-task, prioritise, and manage time effectively. Will hold a full UK driving licence (essential) but don't need access to your own car Be fully flexible (5 out of the 7 days) in the week as there are different shift patterns early (6.45am-2.45pm), late (2.30pm-10.30pm) and nights (10pm-7am) on a rational basisPlease note employment is subject to a satisfactory DBS check Please note this role is a full time, office based role Job Offer In return, our client can offer: Competitive salary Immediate start date Temp to perm opportunity Great career opportunities Convenient location in Stockport. Professional development opportunities
location	Stockport, Manchester