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Are you passionate about creating great experiences for our customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit. You will need to keep a cool head while keeping numerous balls in the air.
We love people who value exceptional customer experiences, in the same way that we do. We are committed to providing our customers with a premium level of service, as a Service Advisor this is where you will play a critical role. It all starts with fully understanding the needs and wants of our customers and delivering a smooth and informative service.
This is a permanent position working full time hours. The basic starting salary will be £30,000-£35,000.
Why should you work for us?
If you have a love for all things motor, we are the place to be. We love nothing better than something unusual or wonderful and providing great service and repairs to all out customers. Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work and thrive. We have a generous benefits including: 20 days holiday (excluding bank holidays) and a great pension.
What you’ll bring to the role:
Value every customer interaction either on email, in person or on the phone. Learn about your customers by building and nurturing relationships. It’s the small details that make the difference. Act as the vital link between customers and the workshop, collaborating with workshop and parts suppliers. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.
Day shift Monday to Friday Weekend availability
Application question(s): Do you have vehicle experience.
Experience: Service advisor: 1 year (required)
Licence/Certification: Driving Licence (required)
Work Location: In person
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