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KPI People Ltd

Posted

18 days ago

description

Service Advisor - Tonbridge -

Basic Salary - GBP29,000 -

OTE - GBP35,000 -

Great Benefits Package -

Our client, a busy franchised main dealership in Tonbridge has the requirement for a Service Advisor to join their successful Aftersales team.

Responsibilities

As a Service Advisor your responsibilities will include:

Meet and Greet Customers.

Explain to customers the work due to be carried out on their vehicle.

Accurate completion of courtesy car insurance paperwork.

Calling customers with progress updates and advise of any work needed.

Liaising with the Workshop, Parts Department, Valeting Team and Drivers.

Invoicing work carried out.

Invoice explanation and taking payment.

Quoting, introducing and selling of Service Plans.

Ensuring all Warranty paperwork is correctly completed.

Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience

Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience

Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of GBP29,000

On Target Earnings of GBP35,000

Great Benefits Package

Working Hours

Monday to Friday 8am - 5:30pm

Saturday Mornings on a Rota

location

Tonbridge, Kent