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Position: Recruitment Consultant
Sector: Call and Contact Centre Recruitment
Location: Hybrid (Office and Remote)
Employment Type: Full-Time
Salary: Competitive + Commission + Benefits
About Us
At CCA, we are a leading recruitment agency specializing in high-volume call and contact centre recruitment. We pride ourselves on our exceptional service, innovative solutions, and our ability to match top talent with dynamic companies.
Role Overview
We are seeking a highly motivated Consultant to join our dynamic team. In this role, you will be responsible for managing the end-to-end recruitment process, ensuring the delivery of high-quality candidates for our clients. This is a hybrid position, allowing you to work both from home and our vibrant office.
Key Responsibilities
Candidate Sourcing: Utilize various platforms and strategies to source high-volume candidates for call and contact centre roles.Screening and Interviewing: Conduct thorough screening and interviews to assess candidate suitability for specific roles.Client Management: Build and maintain strong relationships with clients, understanding their recruitment needs and providing tailored solutions.Job Advertising: Create and post engaging job adverts to attract the best talent.Database Management: Maintain accurate and up-to-date records of all candidate and client interactions in our CRM system.Compliance: Ensure all recruitment activities comply with relevant laws and regulations.Reporting: Provide regular updates and reports on recruitment activities and performance metrics.
What We're Looking For
Experience: Proven experience in a recruitment role, preferably within the call and contact centre sector.Skills: Strong communication and interpersonal skills, with the ability to build relationships with candidates and clients.Proactive: Self-motivated and able to work independently, as well as part of a team.Organized: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.Tech-Savvy: Proficient in using recruitment software, job boards, and social media platforms.Flexible: Comfortable with a hybrid working model, balancing office and remote work.
What We Offer
Competitive Salary: Attractive base salary with an excellent commission structure.Flexibility: Hybrid working environment to support work-life balance.Career Development: Opportunities for professional growth and career advancement.Supportive Team: A collaborative and supportive team environment.Benefits: Comprehensive benefits package including health insurance, retirement plans, and more.
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