gs

Adecco

Posted

18 days ago

description

Are you an exceptional Housing Professional seeking to work for a leading housing organisation who is a dedicated and proactive Neighbourhood Officer to join an exciting and dynamic team? This is a fantastic opportunity to make a positive impact within the community and contribute to the well-being of residents.

Job title: Neighbourhood Officer

Industry: Housing

Contract type: Permanent - West London

Working pattern: Full time

Salary: 39,000 - 42,000 (Depending on experience)

Responsibilities:

As a Neighbourhood Officer, you will be responsible for managing a designated neighbourhood and ensuring that residents receive a high standard of service. Your main duties will include:

Building relationships with residents and providing excellent customer serviceResolving any issues or complaints raised by residents promptly and efficientlyConducting property inspections and ensuring that properties are well-maintainedCollaborating with external stakeholders such as local authorities and contractorsProviding support and advice to residents regarding their tenancy agreementPromoting community development initiatives and engaging residents in local activitiesContributing to the development of policies and procedures to improve service deliveryConducting estate walkabouts to identify any repairs or maintenance requirementsRequirements:

To be successful in this role, you should possess the following skills:

Previous experience as a Housing Officer or a similar role within the housing industry (social housing)Excellent communication and interpersonal skills to interact effectively with residentsStrong problem-solving abilities to address and resolve issues promptlyPassionate about customer experienceSound knowledge of current housing legislation and regulations (Housing Law and experience of Enforcement Action)Proactive approach towards identifying and implementing improvements in service deliveryAbility to work independently as well as part of a teamProficient in using Microsoft Office applicationsBenefits:

Our client offers a competitive salary and a comprehensive benefits package, including:

Generous annual leave allowancePension schemeHealth and well-being initiativesProfessional development opportunitiesEmployee assistance programmeHow to apply:

If you are passionate about making a positive difference within the community and possess the necessary skills and experience, we would love to hear from you.

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

Join their team and contribute to building strong and vibrant communities! Apply now.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

location

United Kingdom