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JCL Recruitment Ltd

Posted

1 day ago

description

The Recreation Assistant supports the delivery of recreational programs and activities, ensuring a safe, enjoyable, and inclusive environment for all participants. This role involves assisting in the planning, organization, and execution of recreational events, providing excellent customer service, and maintaining the facility.

Key Responsibilities:

1. *Program Support:*

- Assist in the planning and delivery of recreational programs and activities.

- Set up and break down equipment and facilities for activities and events.

- Supervise participants during activities to ensure safety and adherence to rules.

- Provide instruction and support to participants as needed.

2. *Customer Service:*

- Greet and assist customers, providing information about programs, schedules, and services.

- Handle customer inquiries and complaints professionally, escalating issues as necessary.

- Assist with registration and payment processing for programs and events.

- Conduct tours of the facility for new and potential participants.

3. *Facility Maintenance:*

- Ensure all areas of the recreation facility are clean, tidy, and safe.

- Perform routine cleaning tasks, including gym areas, sports courts, and common areas.

- Monitor and replenish supplies such as towels, toiletries, and cleaning materials.

- Report any maintenance issues or hazards to the appropriate personnel.

4. *Health and Safety:*

- Follow all health and safety guidelines and protocols.

- Assist in emergency situations, including evacuations and administering first aid if qualified.

- Monitor activities to ensure compliance with safety regulations.

5. *Administrative Duties:*

- Maintain accurate records of attendance, membership, and incidents.

- Schedule bookings for facilities and equipment.

- Assist with promotional activities and marketing efforts.

- Prepare reports and documentation as required by the management.

6. *Team Collaboration:*

- Work collaboratively with other staff members to ensure smooth operation of the recreation facility.

- Participate in team meetings and training sessions.

- Support new staff and volunteers by providing guidance and assistance.

Qualifications:

- *Education:*

- Minimum of high school diploma or equivalent.

- Additional qualifications in recreation management, sports science, or a related field are desirable.

- *Experience:*

- Previous experience in a customer service or recreational role is advantageous.

Skills and Abilities:

- Excellent customer service and communication skills.

- Strong organizational and multitasking abilities.

- Basic proficiency with computers and office software.

- Ability to work effectively both independently and as part of a team.

- Physical fitness and ability to perform manual tasks.

Working Conditions:

- Varied shifts, including evenings, weekends, and holidays.

- Requires physical activity, including lifting, bending, and standing for extended periods.

- Possible exposure to outdoor weather conditions during activities.

Physical Requirements:

- Capability to lift and move equipment and supplies.

- Ability to perform tasks requiring manual dexterity and physical stamina.

### Personal Attributes:

- Friendly and approachable demeanor.

- Reliable and punctual.

- Proactive and willing to take initiative.

- Commitment to providing a high standard of customer service.

£17 per hour

PLEASE SEND IN YOUR CV/RESUME OR CONTACT DETAILS

location

Kingston, London