gs

JCL Recruitment Ltd

Posted

7 hours ago

description

Community transport drivers provide essential transportation services for individuals who may have limited mobility or access to public transportation, such as elderly individuals, people with disabilities, and other vulnerable community members. They ensure that passengers reach their destinations safely and comfortably while maintaining a high level of customer service. Below is a detailed job description for a community transport driver:

Job Title:

Community Transport Driver

Key Responsibilities:

1. *Transportation Services*:

- Drive community transport vehicles to transport passengers to various destinations, including medical appointments, social activities, shopping centers, and community events.

- Ensure the vehicle is operated safely and in accordance with traffic laws and company policies.

- Assist passengers in boarding and alighting the vehicle, including those who use wheelchairs or other mobility aids.

2. *Vehicle Maintenance*:

- Perform routine checks on the vehicle to ensure it is in good working condition, including checking oil, fuel, tire pressure, and lights.

- Report any mechanical issues or maintenance needs to the appropriate personnel promptly.

- Keep the vehicle clean and presentable at all times.

3. *Passenger Assistance*:

- Provide courteous and professional assistance to passengers, ensuring their comfort and safety during the journey.

- Assist passengers with securing seat belts and ensuring that wheelchairs and other mobility aids are properly secured.

- Handle any special needs or requests from passengers with patience and empathy.

4. *Scheduling and Coordination*:

- Follow scheduled routes and timetables, ensuring timely pick-up and drop-off of passengers.

- Communicate effectively with dispatchers, coordinators, and other staff to report any delays, route changes, or incidents.

- Adjust schedules as needed to accommodate last-minute changes or emergencies.

5. *Record Keeping and Reporting*:

- Maintain accurate records of trips, including mileage, passenger numbers, destinations, and any incidents or observations.

- Complete daily logs, vehicle inspection reports, and other required documentation.

- Report any accidents or incidents to the appropriate authorities and follow company protocols.

Skills and Qualifications:

- *Education*: High school diploma or equivalent.

- *Certifications*: Valid driver’s license with a clean driving record. Additional certification for operating specialized vehicles (such as a commercial driver’s license or CDL) may be required.

- *Experience*: Previous experience in a driving role, particularly in transporting passengers, is preferred.

- *Skills*:

- Excellent driving skills and knowledge of local routes and traffic regulations.

- Strong interpersonal and communication skills.

- Empathy, patience, and the ability to build rapport with passengers.

- Physical ability to assist passengers with mobility issues and handle equipment.

- Organizational skills and attention to detail.

Work Environment:

- *Settings*: Community transport drivers typically work for non-profit organizations, local government agencies, healthcare facilities, and community service providers.

- *Physical Demands*: The role involves driving for extended periods, assisting passengers with mobility, and performing routine vehicle maintenance tasks.

- *Hours*: Work hours can vary and may include early mornings, evenings, weekends, and holidays, depending on the needs of the community and specific job requirements.

Career Progression:

- With experience and additional training, community transport drivers can advance to roles such as senior driver, transport coordinator, or supervisory positions within transportation services.

£17 per hour

PLEASE SEND IN YOUR CV/RESUME OR CONTACT DETAILS

location

Tower Hamlets, London