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Service Care Solutions

Posted

18 days ago

description

Job Title – Housing Officer

Location – London N1

Contract – Temp ongoing

Hours – 37

Role summary – One of the largest housing associations in the UK is looking for an experienced Housing Officer to provide high–quality housing management services to their residents across London. Managing a patch of (Apply online only) residents, this role offers a variety of tasks ensuring no two days are the same

Key Responsibilities:

Reviewing and managing rent accountsConducting anti–social behaviour (ASB) interviews and implementing action plansManaging void properties: taking back empty homes, advertising, and re–lettingConducting inspections for mould and dampCarrying out home visits and addressing resident concernsCollaborating with internal departments to resolve housing issuesLiaising with external stakeholders such as councils, MPs, and social servicesConducting estate inspections to maintain safety and cleanlinessManaging repairs and ensuring timely resolutionSetting up resident accounts and providing support to colleaguesRequirements:

Previous experience in a Housing Officer roleStrong communication and customer service skillsKnowledge of housing law (desirable)Housing–related qualifications (desirable)Experience handling customer complaints (desirable)Ability to manage multiple tasks and adapt to changing prioritiesProblem–solving skills and accountabilityRespect for diversity and inclusivityIf you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an email to (url removed)

location

Central London, London