gs

Carrington West

Posted

21 days ago

description

Housing Administrator

My client is looking for a Housing Administrator to offer administrative support to the housing management team, helping to maintain high standards of service delivery. You will be the first point of contact for tenants and service providers, responding to inquiries, processing housing applications, maintaining accurate records, and assisting with the day–to–day running of housing services.

This role is ideal for someone who thrives in a customer–focused environment and enjoys working with a diverse group of people.

The Role

Act as the first point of contact for tenant queries, providing information on housing services, rent, maintenance requests, and other relevant matters.

Assist with the processing of housing applications, ensuring all documentation is complete and applications are handled efficiently.

Support the team with rent collection, issuing rent statements, and addressing any rent–related queries or issues.

Maintain accurate and up–to–date records of tenancy agreements, housing applications, rent payments, and maintenance requests.

Liaise with internal teams, external service providers, and contractors to arrange repairs, maintenance, and other housing–related services.

Provide administrative support to the housing team, including scheduling meetings, managing correspondence, and handling paperwork related to housing management.

The Ideal Candidate

Previous experience in an administrative role is essential, with experience in housing or property management being highly desirable.

Strong verbal and written communication skills, with the ability to interact professionally with tenants, colleagues, and external partners.

Excellent organisational abilities, with a knack for prioritizing tasks and managing time effectively.

Comfortable using Microsoft Office Suite (Word, Excel, Outlook) and housing management software (training provided if necessary).

Ability to manage multiple tasks while maintaining high standards of accuracy and attention to detail.

A proactive approach to identifying and solving issues, ensuring that tenants receive timely responses and resolutions.

Candidates must have the right to work in the UK to be considered for this role

What you need to do now:

If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy please click APPLY NOW

FOOTNOTE:

If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.

Even if you are happy in your current job for now, we always welcome calls from Housing Professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Zubair at Carrington West on (phone number removed) for more information.

By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.

location

Essex