gs

HcP Group

Posted

7 days ago

description

We are looking for a motivated HGV Service Advisor to join our client near Feltham.

The ideal candidate will be the primary contact for customers, providing accurate and timely information throughout the service process, and ensuring customer satisfaction.

The Role

* Serve as the main contact for customers, ensuring a smooth service experience

* Maximise workshop bookings via outbound calls and emails

* Manage MOT bookings and invoicing ahead of test dates

* Communicate with customer requests and complete job cards accurately

* Promote additional services and repairs

Requirements

* Strong understanding of the motor industry (HGV)

* Previous experience in a HGV Service Advisor role or a similar Customer Service position

* Strong organisational and administrative abilities

* Proactive, with problem-solving and analytical skills

The Package

* £28,000 + up to £31,000 OTE

If you have a passion for customer service and possess the skills required for this role, we would love to hear from you. Please apply with your CV!

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location

Hounslow, London