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Red Recruitment

Posted

6 days ago

description

Red Recruitment is recruiting a German Speaking Reservations Sales Executive in Clifton, Bristol to join our client who provides accommodation to those looking for a mix of both a boutique hotel feel with the freedom and flexibility of serviced apartments.

This is a great opportunity for German speaking individuals who have previous customer service experience particularly in a customer-facing role. The salary for this position is £25,100 per annum and increases to £26,100 after 4 months.

Benefits and Package for a German Speaking Reservations Sales Executive:

Salary: £25,100 per annum

Salary rises to £26,100 after 4 months

Hours: 37.5 hours per week, Monday - Friday, hours between 8am - 8pm and 1 in 6 weekends, 9am - 5.30pm

Contract Type: Permanent

Location: Clifton, Bristol

Annual bonus of up to 10%

Quarterly bonus

22 days annual leave (with the option to purchase up to 5 more)

Contributory pension scheme

Health cash back plan

Money-off scheme for retail outlets

2 free stays in company properties per year

Social and friendly office environmentKey Responsibilities of a German Speaking Reservations Sales Executive:

Providing consistent outstanding and delightful guest booking experiences

Taking responsibility for understanding, meeting and exceeding your objectives and commercial KPIs

Answering telephone, emails and chats, resolving any issues in a professional manner, these calls will be in German

Handling reservations and general guest queries and product information requests in an efficient and timely manner

Identifying opportunities to reduce unnecessary contact, improving policies and processes

Maintaining accurate records of all communications within the relevant databasesKey Skills and Experience of a German Speaking Reservations Sales Executive:

You will need to be fully fluent in German

Ideally, you will have sales and customer service skills

You should have good people management skills

Previous experience in a customer support or customer-facing role ideally in hospitality is preferred

You should be able to use your own initiative

Excellent written and verbal communication is required

You should have a positive and upbeat attitude as well as have good time management and organisational skillsIf you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

location

Bristol City Centre, Bristol