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Trinity Resource Solutions

Posted

6 days ago

description

We are currently recruiting for our market leading client based in Uxbridge. They are looking for a Technical Support Administrator to join their team. This is a role that requires dynamic, problem solvers to run through their client support holding high customer service satisfaction at the highest regard.

Key Responsibilities:

Manage phone calls and correspondence from customers

Delivering step by step technical support

Support updating records, Trackers and databases

Create service reports based on support given over the telephone

Work closely with multi functional departments to organise maintenance and scheduled works Key Skills Required:

Attention to detail essential

The ability to take ownership of tasks and work on their own initiative within a busy team

Great communication and interpersonal abilities

Good organisational skills

location

Uxbridge, London