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The Recruitment Co

Posted

6 days ago

description

Job Title:

Customer Service Advisor (Dutch Speaking)

Salary:

£11.80 per hour + uncapped commission structure

Location:

London, Canary Wharf (Remote working options)

Hours:

37.5 hours per week (Between 08:00 and 20:00) - 1 weekend day working every 2 weeks

Do you have experience of operating within a fast paced customer service environment? Are you fluent in speaking Dutch? The Recruitment Co. are recruiting for one of our key clients and this could be the perfect opportunity for you!

Job Responsibilities:

Handle incoming calls for both sales and service calls

Handle service requests in the applications system supplied by client

Generate sales through understanding customer needs and creating desire

Cancel, modify or confirm visits already sold

Upsell additional products, services and extended stay

Key Competencies:

Dutch speaker to fluent level

Excellent interpersonal skills

Able to add to a high performance team culture where agents "exhaust all opportunities" to achieve targets and brand loyalty for the client

A natural ability to drive sales

Professional and emotionally resilient

Good attention to detail

Excellent multi tasker

Experience in a previous customer service or sales roles

Excellent communication and motivational skills, ability to multitask and work independently

Ability to work in a fast paced environment, maintaining attention to detail and accuracy

Excellent understanding of call centre practices, KPIs etc.

Please note that The Recruitment Co. are an equal opportunities employer

CCNorthwest

location

North London, London