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HAYS

Posted

14 days ago

description

Temporary - Swansea - Immediate Start Your new company

We are recruiting on behalf of a prestigious client in Swansea, known for their dedication to outstanding customer service and innovative solutions. This company offers a vibrant and supportive work environment where employees are valued and encouraged to grow.

Your new role

In this Customer Service Representative position, you will be the primary point of contact for customers, addressing their enquiries, resolving issues, and ensuring a positive experience. Your duties will include handling customer communications via phone, email, and chat, maintaining detailed records, and striving to exceed customer expectations. This role is ideal for someone who is empathetic, patient, and passionate about helping others.

What you'll need to succeed

Prior customer service experience

Outstanding communication skills

Keen attention to detail

The ability to remain calm under stressful situations

Proficiency with customer service software and Microsoft Office Suite.

What you'll get in return

A collaborative and supportive work environment.Opportunities for career development and advancement.Flexible working hours.Potential for the role to be extended based on performance and business needs.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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location

United Kingdom