gs

Zachary Daniels Recruitment

Posted

7 days ago

description

Customer Service Manager| Big Box Retail | £32,000 + Every other weekend off!

Zachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Customer Service Manager! This is a great role for a retail manager who wants to be fast tracked to be a Store Manager and progress quickly. This is an amazing position with a retailer who are growing, who can demonstrate consistently strong results and have plans to push forward even further than they have done already!

Customer Service Manager Benefits:

Basic salary of up to £32,000 depending on experience

Very generous staff discount

Only working every other weekend, to encourage a positive work life balance

Auto-enrolment Pension scheme

Responsibilities of an Customer Service Manager :

Lead the team in store to achieve results with a personal service to customers

Successfully deliver a luxury experience and service

Must be hands on as there is also a large operational element to this role

Managing all aspects of customer feedback and correspondence

Analyse daily, weekly and monthly reports and resolving any issues

Keeping ontop of till transactions and resolving any cash discrepancies Experience and background:

Retail experience in a fast paced environment

Currently managing KPIs and budgets to improve their current store performance

Has a track record of driving sales and performance

Strong communicational skills to deliver the company goals

Experience in merchandising or inventory management

This is a great opportunity or someone with drive, and passion to step into a new role and make a real difference! APPLY TODAY with your most up to date CV!

Zachary Daniels is a Niche, National & International Recruitment Consultancy.

Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics

BBBH31696

location

Milton Keynes, Buckinghamshire