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Attega Group Ltd

Posted

6 days ago

description

Customer Service Coordinator

£22,000 - £25,000 P/A, depending on experience

Chichester

Full time | Permanent | 35 hours per week

Are you an empathetic kind-natured person?

Do you enjoy helping people and making a difference in your work?

Attega Group is currently partnering exclusively with our client in recruiting a Customer Service Coordinator to join the team.

The main purpose of this role is to support the Commercial Manager with customer services and administration tasks, including running stock reports, liaising with suppliers, as well as providing customers with an exceptional experience by phone and email.

In return, our client is offering a salary of up to £25,000 P/A, depending on experience, plus increasing annual leave entitlement with length of service, health insurance, bonus schemes and more!

This role is full-time and permanent. The hours of work will be Monday to Friday, 9am to 5pm.

Reporting to the Customer Experience and Commercial Managers, your responsibilities will include:

Running stock reports and liaising with suppliers,

Updating customers and internal teams on any stock delays,

Processing orders and returns,

Dealing with telephone enquiries and offering product advice,

Booking appointments on customers request,

Office duties including database cleansing and sorting through post.

The ideal candidate:

Will need to be a people-person who can demonstrate excellent office-based customer service skills,

Must be empathetic, patient and kind-natured,

Will be comfortable using a computer on a daily basis, using in-house systems, Excel and emails,

Must be an excellent communicator, both written and verbally.

For more information on our Customer Service Coordinator role, please contact Dan Austin-Noakes in the Attega Group offices today

location

Chichester, West Sussex