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HAYS

Posted

14 days ago

description

Customer Service Advisor At Hays, we are seeking a motivated and friendly Customer Service Advisor to join our team. In this role, you will be the first point of contact for our customers, providing them with outstanding service and support. Your primary responsibilities will include:

Salary - GBP25000

Monday to Friday

Permanent role

Supporting the General Manager in all administrative duties

Answering telephones and emails

Allocate courtesy cars to customers

Liaising with and updating customers throughout the repair process

Liaising with Insurance Companies

Understanding how to handle all types of the Company's claims processes and procedures - insurer/fleet/in-house/retail

To administer cash, credit card payments and banking

To arrange deliveries and collections of vehicles with the relevant documentation in place

Filing and cleansing of systems and data

To ensure Customer Service Level Agreements are adhered to

This is for a motor company, so experience within the industry is preferred.

A clean driving licence is essential.

If you are interested and available for the position please, apply with your CV

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location

Whitstable, Kent