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MPJ Recruitment Ltd

Posted

17 days ago

description

Customer Service Administrator

Monday-Friday 9am-5pm (Office based)

22,308

Permanent, full time

Manchester

Do you have strong administration/customer service experience?

Are you a highly organised individual with strong admin skills looking for your next challenge?

If so, then we have the role for you!

Our client, a leading company who specialise within financial services across the UK, are looking for Administration Officers to join their team based in South Birmingham.

Customer Service Administrator Responsibilities:

Processing of inbound post and uploading to our case management system, including returned mail Franking and sending outbound post Applying cheque payments to our case management system and posting them to our bank Maintain case management system with a range of types of updates, including actions requested by our clients Printing legal documentation for our legal team Sending out invoices to our clients Reviewing closed accounts where correspondence is received to decide on whether action is required or not Reviewed accounts where correspondence received to highlight complaints and subject access requests to the appropriate teams Reviewing accounts flagged as conflict of interests Locating accounts where unverified correspondence is received and uploading to the case Bespoke process for a large client to create a new account on their case management system once we have entered judgment against the customer Admin support for the remainder of the Client Services team, plus our legal team and collection team as required Handling deliveries, visitors to the office, and distribution of stationary Customer Service Administrator Benefits:

On site parking Holiday entitlement Company pension Company life assurance Fully paid training Ongoing development & progression opportunities If you feel this role is the right fit for you, then Apply Now!

If your application meets our criteria, a member of our team will be in contact to discuss this opportunity further.

location

Manchester