gs

City & Guilds

Posted

6 days ago

description

Job Title: Client Delivery Coordinator (Bilingual French and English)

Salary: £25100 per annum

Location: remote, home based in the UK

Permanent role, Monday to Friday

We have an amazing opportunity to join The Oxford Group (part of City & Guilds) in this varied, busy and interesting role.

This role is a home based/ remote position so you can be based anywhere in the UK, however we would like you to attend meetings in our London office at least x4 per year.

This role is an administrative position and would suit a well organised and customer focused individual with great time management skills, attention to detail and passion for providing excellent level of customer service.

The Oxford Group is a leading global provider of leadership, management development and executive coaching solutions to blue chip international organisations. We are part of the City and Guilds who are a global leader in skills development.

The Oxford Group have a well-earned reputation for quality, professionalism and working in long term partnerships with our clients.

City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role.

This appointment will be made on merit.

We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

About the role

This is a key role where the successful candidate will work as a member of our Client Services team to deliver a wide range of administrative/logistical support to our clients.

This will involve:

• Liaising with clients via email and telephone with regards to training programme logistics

• Proactively participating in project briefings as key member of the project team and creating and maintaining the project plan based on the training programme needs

• Managing the roll out of large scale training programmes after a successful pilot

• Liaising with our external printing provider to ensure the timely production and delivery of training materials

• Setting up and monitoring a number of online training tools and resources

• Setting up our virtual learning sessions on applications such as Webex and Zoom

• Setting up, monitoring and compiling post course evaluations both online and paper based

About you

Successful candidates will be fluent in both English and French and have experience of:

• Providing a broad range of administrative/logistical support to meet internal and external customer needs

• Planning, organising and prioritising multiple project demands to ensure client deadlines are met

• Working within a team to achieve team targets

• Using a variety of in-house and online computer systems

• Microsoft Office packages i.e. Outlook, Word, Excel and PowerPoint

• Candidates have to be fluent in English and if you speak French too, that will be an advantage but is not essential.

What We Offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You’ll receive an excellent benefits package which typically includes a great base salary, generous annual leave, pension and much more.

What else is included;

* Comprehensive induction programme

* Challenging and engaging work across a variety of organisations and industries

* A customer centric, professional and fun working environment

* 25 days annual leave

* Life insurance (4X base salary)

* Income protection scheme

* 4 weeks company sick pay

* Private medical cover

* Flexible working

* Retail discount scheme

* Linkedin Learning account

We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment

location

Laurencekirk, Aberdeenshire