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Monday Matters Recruitment Ltd

Posted

15 days ago

description

Service Advisor Required in Oxford

Company Type: Franchised Main Dealer

Salary Details: 27k Basic Salary + Bonus

Working Hours: Monday to Friday 8am - 6pm - NO WEEKENDS

Job Benefits: Full manufacturer training programme, lucrative bonus package, established motor group with sites across the UK which offer career progression opportunities

Job Summary:

Act as the first point of contact for customers requiring vehicle servicing or repairs

Provide a warm and professional welcome to all visitors and assist with their service-related inquiries

Effectively schedule service appointments and manage the service team's workload

Communicate service updates and recommendations clearly to customers

Ensure accurate and timely completion of all service-related documentation and invoicing

Assist in resolving customer concerns and complaints with empathy and professionalism

Collaborate with the service team to maintain a clean and organized service department

Essential:

Prior experience as a Service Advisor within a car dealership or automotive environment

Strong communication and interpersonal skills with a customer-focused approach

Excellent organizational abilities and the capability to multitask effectively

Proficiency in using dealership management systems and related software

Ability to remain calm and composed under pressure while delivering high-quality service

A commitment to upholding professional standards and ethical business practices

Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment.

location

Oxford, Oxfordshire