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CBSbutler Holdings Limited trading as CBSbutler

Posted

15 days ago

description

1st line contact centre support

+Permanent opportunity

+Security cleared role

+On site in London

+ 32k plus shift bonus

Skills:

+1st line support experience

+Understanding of Active Directory

+Willingness to go through DV clearance

The schedule consists of three 11-hour day shifts, followed by three 11-hour night shifts, and then six days off.

We are looking for a 1st Line OSM Contact Centre Agent. Your role will involve assisting high profile user community via incident logging application. Security Cleared 1st Line OSM Contact Centre Agent required for high level government account. Flexibility to carry out shift work if requested. Based in London, you will be provided with legacy infrastructure training.

Desirable skills:

Windows Server 2008/2012 Exchange 2010/2013

VMWare and Knowledge of Server infrastructure

VMware Technologies

Core Windows 2008/2012 Server Technology including in depth knowledge of at least 3:

Understanding of GPO and Active Directory

Active Directory

User Account Management

Analysis of Windows

Log Files

WIN7 Workstations

Your experience

Demonstrable problem solving and analytical skills

Effective inter-personal skills

Customer service orientation

Ability to work alone whilst under pressure

Enthusiastic team player

Flexible, adaptable & customer-orientated

If you'd like to discuss this 1st line contact centre role in more detail, please send your updated CV to (url removed) and I will get in touch.

location

Central London, London